Setting up an email account on your computer

To set up an email account you will need your email address and password that should have been provided. You will also need the mail server settings specific to your account. If you have not received them you can find them out by following the article here.

To set up and start using your email account on your computer, you will need to install an email application like Microsoft Outlook, Windows Mail or Mozilla Thunderbird first. While Microsoft Outlook and Windows Mail are popular applications we recommend using Mozilla Thunderbird. It works best with the email accounts used on our servers and has a great archiving option. The archiving allows you to easily free up space on your email account when required while retaining your email message history. To get started you can download Mozilla Thunderbird here . Once downloaded choose the run option and follow the prompts to install it on your computer.

Once installed open up Thunderbird and you should be prompted to enter your email account details. If not you can add an email account by going to File -> New -> Existing Mail Account.

Enter your name, full email address and password. (Make sure you have entered the correct password as this may cause email access problems otherwise - copy and paste the provided password if possible to ensure it is correct). Click continue.

New Thunderbird Email Account

Thunderbird will now try and lookup your email server settings but they may not always be what is required. So click the Manual Config button to set the settings manually.

email config

Now you will need your Email Server Settings that you should have handy from a previous step. (Which can be found here if not)

email config

Under the Incoming line set:
- Type as IMAP OR POP3
- Server hostname - as the value from your server settings under the Incoming Server area
- Port to 993 for IMAP OR 995 for POP3
- SSL to SSL/TLS
- Authentication to Normal Password

Under the Outgoing line set:
- Server hostname - as the value from your server settings under the Outgoing Server area
- Port to 465
- SSL to SSL/TLS
Authentication to Normal Password

Under the Username line be sure to set the Username to your full email address not just your name for both Incoming and Outgoing.

Click re-test to check the settings. Thunder will display a message if they do not work and you can check over them. Otherwise if it is all right click done to finish.

Your email account should now be ready to use and now be listed done the left hand side in Thunderbird. If required you can now also set up another account by going back to the File -> New -> Existing Mail Account step.

Also it is a good time to set up email archiving so you can free up disk space on your email when required. To set up archiving see this article here.

 

 

 

  • 53 Users Found This Useful
Was this answer helpful?

Related Articles

Using email autoresponders

Your account comes with email autoresponders which can be set to give a reply to each email...

Forwarding or redirecting email

Instead of creating a proper mailbox for a new email address, you may prefer to setup up an email...

Using Webmail to access your email

With Webmail you can check your email at any place that has an internet connection. You can...

What is a catchall email address and how do I set it up?

A catchall email account allows mail sent to any non-specified mailname at your domain to be...

Managing email account disk space (Archiving email)

Email archiving is a great way to manage your email accounts disk space usage. Email accounts...